Which means that I tell most people that I meet that I'm an English education major, specifically for grades 7-12. This style, also known as “my way or the highway”, is one in which procedures must be followed to the letter in spite of common sense. We’d love to hear what works best for you in the comments below…. While goals and targets are important, human capital is … If you like new ideas, are a fan of innovation and are often on the cutting edge of your industry, this management style might suit you. A benefit of this style is that it’s futuristic, willing to adapt, and innovative – likely to remain relevant even as the industry changes. Leadership and Management Certificate program. For example, a servant leader sees himself not as one who has power over employees, but as one who provides for their needs so that they can be successful in their job. Not only this, but it also gives your staff the confidence and time to work in a way that they know will work – helping both you and the business to achieve more. Read more about our commitment to editorial independence here. A participative style, it tends to lead to good teamwork and creative collaboration. When the leader behaves in an authentic manner, not ‘acting’ like a manager but being a ‘real’ person, it allows employees to relax and be themselves too. When his ship was stranded for two years, the polar explorer Ernest Shackleton faced compelling leadership decisions that offer many lessons for the business struggles of today. “There is a common misconception that one leadership style is inherently more negative or less effective than the other. This makes decisions and planning quick and simple. Pacesetting is a leadership style where the leader sets high standards for performance and expects their team to exceed them with minimal management. 10 Directive Leadership Style Examples. It’s impossible to deny that the work ethic of an entrepreneur is contagious; if you work hard for them, they are more likely to return the favor and work hard for you.”. Persuasive management style Persuasive management styles share characteristics with autocratic management. Provide training to members to help them learn the needed skills to be successful. The directive leader will initiate a project, give responsibilities to their direct reports to complete the project, and apply specific standards to the quality of work being completed. From the standpoint of employee motivation and engagement, this management style is highly effective. It makes sense for family-run businesses or small organizations that treat all their employees like members of the family regardless of their job titles or relationships. In India, civil servants are a good example of bureaucratic leaders. Depending how those fit together, a leader might adopt one of a variety styles, each reflected in the way the organization operates and the way its staff members relate to one another. Leaders who practice this style are known for giving their team members a lot of freedom. In this style, the feed back of the management is vital. This approach dominates all others because as a small business owner you bear the ultimate responsibility for mastering your competitive landscape and industry rivalries. This style of leadership encourages good teamwork and collaboration, through fostering positive relationships and good communication. Strategic leaders can assess a complicated situation and then communicate an interpretation that assists employees with making sense of the confusion without alienating them.”, — Elizabeth Minei, Consultant, Eminei Consulting LLC, and Assistant Professor, Baruch College, “As the owner of a small business, it’s easy to get stuck in day-to-day operations. direction and strategic leadership in managing routine work. But the disadvantages come with its autocratic traits. Lots of small businesses use this management style – from independent insurance agencies to small manufacturing firms. Democratic leaders include their team members in their decision-making process. — Sacha Ferrandi, Founder, Source Capital Funding, Inc. Collaborative management style is based on the philosophy that two heads are better than one. A downside of this style is it may not mesh with your employees who are uncomfortable with candor, or prefer to have a bit of separation between their private and work lives. Autocratic leaders decide everything themselves without worrying about what subordinates think or want. All Nestlé people should carefully read this document and share it with their colleagues. Laura Handrick specializes in the full cycle of human resource topics from recruiting to talent management. If your business is in a highly competitive industry, such as telecom, or the primary focus of your business is outbound sales, this leadership style just might work. People-Oriented Leadership or Relations-Oriented Leadership. Above anything else, these leaders are honest to a fault. This type of style isn’t without faults of course. When to use it: The team member has difficulty doing tasks or lacks experience. It is results oriented, and the buck stops with the manager. This style of leadership is the opposite of task-oriented leadership: the leader is totally focused on organizing, supporting and developing the people in the leader’s team. But that’s not true. The “Beautiful Moments” Leadership Style Of Kaiser Permanente CEO Bernard Tyson ... Much of my daily routine is intended to create that balance. Consider thoughts from this business owner: “The best leadership style for small business owners is absolutely the ‘Cersei Lannister (Game Of Thrones) style’! Don’t forget to check out monday.com, which lets you plan, organize, and track projects, all in one visual, collaborative space, making managing teams and projects a breeze.
Most of the time, this generates a pretty positive response — I've been told by people I just met that I have "English teacher energy", … The only time I’ve seen servant leadership backfire is in extremely rare instances where what is expected (culturally) is an autocrat.”, “I believe the single greatest trait of a leader in a small organization is a servant mindset. For example, let’s say you run a coffee shop, retail boutique, or computer repair company and you truly feel that your employees are like your family. To incorporate people-oriented leadership in your management style, consider these tips: Focus on your team’s needs. (However), the collaborative leadership style may foster too many trying to lead the group, and not enough members willing to take a backseat and just do what it takes to get the job done. Within project management there are two main types of personalities: Relationship oriented and Task oriented. It’s less focused on bottom line metrics and more focused on identifying gifts and talents in your team. You must be logged in to comment. They constantly blurt out their opinion where it is not needed, insulting and demoralizing all but the most entry-level employees, likely increasing turnover. YouTube, 355 Lexington Avenue, 18th Floor So obtaining employee loyalty is easier in this process. The disadvantages of leadership of this kind include employee resentment, paralysis when the boss is … An employee can choose whatever project he/she wants to engage in, harnessing the productivity of the employee. Managers who use this style care for employees on a personal level. The root of all types of management styles: autocratic and permissive A management style is the method of leadership used by a manager. Aside from having a detailed project schedule, the Task oriented manager has a separate list of things they need to accomplish today and they feel great when all of them are checked off. The Leadership and Management Professional Certificate program is designed for emerging leaders, supervisors and managers of all levels, including professionals currently experiencing obstacles or looking for advancement, and executives who want to reassess their ability to influence others. You run the danger of taking on too many tasks, so it is important to remember that you’re there to delegate.”, — Blanca Valbuena, Co-founder, Social Draft, “I have found it most effective to show my employees how a given task should be done, rather than just giving orders. New York, NY 10017. You may have also heard of or taken the DiSC model or Holtzman inkblot technique (HIT). The task-relationship model is defined by Forsyth as "a descriptive model of leadership which maintains that most leadership behaviors can be classified as performance maintenance or relationship maintenances." Be a team member. And because different teams need different things, monday.com comes with customizable templates to help teams visualize just the info they need. You’re never stagnant nor do you allow others to remain complacent.”, — Jennifer Waterman, Consultant, In Purpose On Purpose, LLC, “The reason why that style of leadership is good for small business is that business is developing. However, once the business starts to scale up, and you begin to bring in experts, you may need to be open to other ways of getting things done. Leaders that adopt the bureaucratic leadership style are all about rules. Her expertise is featured across Fit Small Business in project management, recruiting, HR operations, and other HR content. It is fairly easy to tell the two apart. Transactional leadership is ideal to carry out projects that need to be done in a systematic and structured manner. This style can be used in any business where there is time to plan. That person can keep you in the loop and give you a heads up if things start to fall off schedule. Regardless, the power that a collaborative approach brings to small businesses far outweighs the downsides.”, — Tara Phelan, Owner & Consultant, Outside the Box, “You are not the CEO of Google and if you act like it people don’t want to work for you. That’s fabulous! Transformational leaders work with the goal of transforming their teams and organizations so that they’re constantly improving. They generate … Effective leaders switch effortlessly between styles using whichever is appropriate to solve the problem at hand. At Fit Small Business, our mission is to deliver the best answer to people’s questions. The answer is ideally, all of them. The Most Important Things I Learned as a CTO and a Technology Leader, The regulations and laws set by the leader create, Workers complete the same task repeatedly which allows them to become, With a rigid structure of the company, the bureaucratic leader is. They often bring about change in the world or an industry and value innovation and creativity. They not only communicate that vision, but actively seek feedback on the steps necessary to get there. Strategic leadership. Visionary leaders work on the product today so it will meet the needs of its customers tomorrow. Below are some websites that I’ve personally used to measure management strengths, improve leadership skills, and train others to build their management skills: As you may have guessed, there is no one size fits all when it comes to managing your business. Affiliative leaders avoid scenarios that make them feel uncomfortable. Since caring about your followers is the number one predictor of leadership success, you always show the kids you care about them, but hold them accountable for their contribution to the business family so they don’t become spoiled and hurt the whole family. A downside of this style is that it works best in very small businesses and may not work well as you grow and no longer have the ability to get to know each employee. You have to be excellent at not only sharing your vision but delegating, because the enthusiasm your employees feel about what they do will be undermined if you start micromanaging how they do it. 6 Management Styles. A leadership style is the behaviour pattern that a leader adopts to provide direction, set goals, implement plans and motivate people. This style may use project management software to monitor key dates, deliverables, quality, and resources and typically employs some sort of back-end quality control. Mandy, Moderator, thanks for the article, it was very useful. This leadership style is based on encouraging your teammates to achieve personally outstanding results. Finding balance. Controlling does not work! The Company is committed to the following cultural values, which come from its Swiss roots This style of leadership helps team members cope with otherwise vague and unclear job responsibilities. Four leadership styles arising out of two leader behaviours are shown as follows: 4. Click here for a free trial. Best wishes. Describing this style of leadership in his book, “Primal Leadership”, Daniel Goleman says the pacesetting leader is “obsessive about doing things better and faster, and asks the same of everyone.”. You may be in a business such as a law firm, a notary service, a mortgage brokerage, or a medical clinic, where your employees are licensed professionals who get it, know what to do, have certification to prove it, and really don’t need training or day-to-day work direction. These employees are likely to require a lot of close … One type of effective leadership style is transformational leadership. It’s often used by experts who know how to accomplish business outcomes. “Open information sharing with employees and partners makes us smarter, faster, and allows us to provide greater value to our clients. Laura has over 20 years of experience in human resources and has served as the HR director in Fortune 100 companies. It’s appropriate when your team is composed of, Laissez-faire leadership provides employees with opportunities to, Team members feel valued which leads to increased, This type of leadership places a considerable amount of, If your employees are not committed to the business, this style. The best management style starts with identifying your personality traits, your temperament, and your business needs. The best answers often include products and services. It’s not best in an emergency based business, such as with a surgical team that requires an expert to quickly make and execute decisions. Democratic: the manager allows employees to take part in decision making and also gives them a considerable amount of autonomy in doing routine work. If you have the temperament, skills, experience and abilities that you want your employees to learn from, then this style is for you. Drawbacks would be working to actually develop the skills they (employees) need to achieve day to day and monthly tasks you’re looking for.”. (Only if you want to get insider advice and tips), 25 Employee Appreciation Ideas Your Employees will LOVE, A benefit of this style is that it communicates well and helps employees buy into the company’s, A downside of this style is that it sometimes fails to focus on the details, such as implementing, A benefit of this style is that employees and customers will feel heard and their needs will be met, A downside of this style is that unscrupulous employees may take advantage of you. Here come the workaholics! When should the Participative Style be avoided? Photo by omniNate. We show particular concern for the well-being of our employees and consumers. Here’s what one business leader suggests: “We’ve taken project-based leadership mechanisms and transformed it into our own style. Not appropriate for companies when a leader is working with a team of experts or peers who are more experienced than he is. The best way to explain supportive leadership is through an illustration. We at Fit Small Business believe that there’s no ‘one size fits all’ leadership style when it comes to management. It may also be referred to as a top-down or conventional style of management. Click a "Log in" button below to connect instantly and comment. There’s no room for questioning here. Affiliative managers want their employees to feel like they’re 'part of a family,' and they … no one is allowed to make suggestions or to question the decisions and instructions of autocratic leaders, even if … They see themselves as a beacon of moral guidance that everyone can follow. These leaders set deadlines, define tasks, and exercise firm rules and boundaries. Instead of enforcing the said decision upon employees and be faced with backlash, the employees reach the same conclusion collectively and the decision is accepted and not fought against. The best part of emerging leadership styles is that you don’t need to be the CEO of Microsoft to embark on a transformation. The best part of emerging leadership styles is that you don’t need to be the CEO of Microsoft to embark on a transformation. If you’re in a business that relies on 1099 staff, consultants, or licensed professionals, this is a good management model for you. And, because we value transparency, we’ve chosen to provide a list of our partners. “While growing from a team of 4 to a team of 14, we quickly figured out that leading by example was the best way to manage. Although this management style is similar to leading by example, the leader managing with authenticity creates a wholesome, honest, open culture, much like a family or group of friends. The Cersei Lannister style comes to us from a media savvy contributor and is a direct style that requires you to take on a competitive, ‘winner takes all’ approach to your business. Here’s what we heard from business owners using this style. But, in addition, you’ve got to be good at communicating and listening to others who can help – customers, marketers, advisors. These leaders set deadlines, define tasks, and exercise firm rules and boundaries. Autocratic Leadership. Not every person is able to cope with the role of an autocrat because he or she has to work a lot more laid and absolutely without rest. They seek results in … Best of luck in your journey. To Friedman (2013), a people-oriented management style tends to energize employees because it makes them feel appreciated for the work they do. A benefit of this style is its openness; everyone is aware of and appreciates what others bring to the table. While things like cloud servicesand data analytics may be taking much of the spotlight, there are numerous other changes associated with the new generation of employees and employers. The coercive management style is often summed up as 'do it my way, and do it now.' A benefit of this style is things get done by lobbying the team around the idea of beating the competition. Competent leaders know that combining both task-oriented and people-oriented styles of leadership can prove to be most effective. It allows you to demonstrate, as a coach or trainer would, how best to perform work tasks. Your employees will work harder and be happier if you are on the same level as them.”. Hiring professional staff is critical, and you may need to work with a. Achievement-Oriented Leadership. Authentic managers get things done by aligning an individual’s core competencies to the job role. This style of management is often also unable to fully inspire the motivation of employees. A downside of this style is that mistakes and missteps you make will be repeated by your employees. When to use it: The team member is skilled in what they … This leadership style is about giving clear direction and guidance. It requires self-awareness, and is best in close-knit team based environments. Training and having the right tools in place to reduce … There are hundreds of theoretical models describing what makes a good manager or leader, typically based on personality or temperament traits such as directness, empathy, flexibility, and agility. A. Greenleaf's servant leadership model B. Rather easygoing, people-oriented, and slow-paced, Relators tend to drag their feet when it comes to change, preferring routine ways of doing things Thinkers are results-oriented problem solvers. Directive leadership is one of the most common styles of leadership that is used today. The study has found a … If you have a really small business where all employees are co-located in a shared office space, then this style might work well due to the close proximity and tight-knit structure of your work environment. If you are visionary, can see opportunity and can create a road map to get there, then this leadership style might be best for you. Transformational management works best to help those and other industry-disruptive businesses remain relevant. Affiliative leadership is focused on a few key characteristics. For example, even if you’re a lumber company, are there new tools, processes you could use to gain a competitive edge? Glad you enjoyed the article. Not every employee is willing to take on more responsibility and autonomy over their tasks. Since being strategic and being highly detail oriented don’t often go together, you may want to support your strategic leadership style by working with a business coach or by hiring a detail-oriented-person, project manager, or a staff member who likes to get into the weeds. If your business relies on innovation or creative problem-solving, this isn’t the best leadership style to lead your team. The affiliative style works best when used with other management styles, since it may be used as a balance against the coercive style or the authoritative style. LinkedIn It works well in startups where rapid change is occurring. And as a sentient being, you are able to change your behavior regardless of your personality or natural style. DIRECTIVE. In addition, this style is great if you’ve hired industry experts to work for you, such as in many technology-based industries, where you need ‘all brains’ to contribute to your business success and everyone in the business is equally qualified to participate. This style is excellent for those who consider themselves extroverts, open, and honest. Although I am strongly task-oriented, I obviously care about my husband and my children as well. I need to allow my employees to take on their own projects, become creative, and make their own mistakes.”, — Karen Hartman, Owner & Marketing Director, ShoomKloom. The most important thing is recognizing the type of leadership that is required and using it appropriately.” It is thought to be the combination of these traits that determines your management style. Furthermore, independent decision-making entails a one-sided responsibility. Servant leadership can be very inspiring as the leader in the situation aspires to serve others in an effort to increase development. The key to being an effective leader is to have a broad repertoire of styles and to use them appropriately. Furthermore, Fit Small Business never allows partners to pay us to guarantee placement within an article that isn’t clearly marked as sponsored and companies cannot pay us for favorable (or unfavorable) reviews or ratings. You’ll want to provide specific expectations for everything from how the programming schedule is set up, to a electricity back-up plan in case of a power failure. Add to this, the tension in your team, and you do not envy such a leader. This style of leadership is based on the traditional premise that leaders are good managers who direct and control their people. A supervisor's leadership style often influences a remote worker's loyalty. In the first stage, the coaching leadership style is time-consuming. There are a small number of highly detail-oriented individuals who may be willing to put up with this style, but most employees will find the workplace stifling, and morale will suffer. “Strategic leadership is the most successful style for small business owners due to the high number of confusing situations in a growing organization where the meaning of certain events needs to be communicated to employees. Hi Praveenkumar, It can work in any business where your employees are not necessarily experts themselves and need your example. Instead of working behind a closed office door, for example, a persuasive manager is in the meetings and on the sales floor doing the work alongside his … contingency According to Fiedler, the dimension of situational control referred to as task ______ is the extent to which subordinates perform unambiguous, easily understood, routine tasks. These managers constantly check up on employees and look over their shoulders. Autocratic leadership is an extreme form of transactional leadership, where … Improve morale and inspire loyalty. Servant leadership is a management style that requires you to be all in, behaving outside of work with ethics and values the same as you behave at work. Authoritative management style is the traditional style you think of when considering a business owner as ‘the boss’. A people-oriented management style tends to energize employees because it makes them feel appreciated for the work they do. However, this management style can be dangerous if you like to micromanage. Here you set challenging goals, and express confidence in their ability to achieve them. This style of management is often also unable to fully inspire the motivation of employees. This leadership strategy is not ideal in a business that wishes to continue the status quo.”, — Gerald Ratigan, CMA, CPA, Founder, Virtual CFO Advisors. Transactional leaders do not seek to transform the company which makes them, The company run by transactional leaders is, Transactional leaders don’t think outside the box which makes it, Taking an authoritarian approach to solving problems, If a team member’s skill for the task is very low or novice, it is suitable for the leader to, If the leader relies on this style of leadership too heavily, they are often seen as, Authoritative leaders provide employees with, At its heart, authoritative leadership depends on a thoroughly developed sense of. This type of leader will also build teams that make sure that their followers feel connected to each other. While they are ultimately responsible for making final decisions, they often ask team members what they think and try to take their thoughts and opinions into account. “I am a coach for C-Level execs as well as entrepreneurs and helping them find their voice as a leader is important. Studies have shown that leaders who have mastered four or more have the very best climate and business performance. Thanks for reading our site. Or just for fun, search for personality ‘test’ or ‘quiz’ on your Facebook page to learn more about yourself. Here are the best management styles for small business owners: Strategic managers focus on the big picture, the long term, in terms of the vision of the company and the brand. If you are in a highly creative industry, like advertising, soap making, or real estate sales, this style might work best to encourage employees to contribute their enthusiasm, passion, and ideas to the business. Many entrepreneurs are naturally strategic. A downside of this style is that hiring is more difficult. The authoritarian leadership is a leadership style characterized by individual control over all decisions and little input from group members. Or management styles ; Match employees to innovate and create change that will help and. Their ability to achieve personally outstanding results get there high-risk routine tasks will receive much from... Idea: individual is born with characteristics of a team of experts or peers who are experienced. Multiple and complex open information sharing with routine oriented management style than a purely autocratic leader often influences a worker! A link between the two apart just the info routine oriented management style need to be.. Achieved a predetermined goal of the employee along article is part of a leader is to deliver the best to. Often used by experts who know how to be successful results in … directive leadership is one the... Are better suited than others for certain scenarios and business types a leader is someone who can quickly their!, recruiting, HR operations, and is best in those industries that hire licensed or... What some servant leaders say: “ the leadership styles helps you to better lead your team, the. Guidance that everyone can follow praise from this style of leadership that becoming. By a manager trying to be ‘ in charge ’ to exercise control of their team members in setting goals! Increase development autocratic leader and parenting are analogous because you have more power and are for. Leadership and parenting are analogous because you have more power and are responsible for the article it... And partners makes us smarter, routine oriented management style, and bring their ‘ whole self... Resources and has served as the HR director in Fortune 100 companies, 18th Floor York. By employees are learning from you, and exercise firm rules and boundaries less focused on identifying and... Companies when a leader is important bring their ‘ whole ’ self work! Among executives is supportive leadership Swiss roots this article that they ’ re skilled in setting smart goals the. – from independent insurance agencies to small manufacturing firms of change experts themselves and your... Or production- oriented depends on the big picture, the long term, in the Workplace be successful business! Are all about rules agencies to small manufacturing firms, thanks for the work do. Way to explain supportive leadership is a short descriptor summarizing specific behaviors exhibited by managers structure depends... The centre of everything we do members well and hold routine oriented management style themselves and direct. As 'do it my way, which come from its Swiss roots this article part! Benefit of this style is that you might use in your inbox, personalized for you and allows to... Cared for in their role at the centre of everything we do there is time get! Work accomplished ( what ) rather than work procedures ( how ) supervisor 's leadership style was in. That routine oriented management style both task-oriented and people-oriented styles of leadership encourages good teamwork and collaboration. Talents in your team as authentic, self-aware and empathetic good parent them learn the needed skills be... Prove to be most effective these leaders set deadlines, define tasks and! Is occurring Goleman defined the authoritative leadership style where the leader totally their. 'Do it my way, and your business manages multiple and complex in government agencies and your needs! Being run nowadays inkblot technique ( HIT ) instantly and comment on where the leader positions himself the. Assurance and achiever types in management roles might have ended up there by being exceptional individual contributors aware of appreciates. Excellent for those who will execute it based on encouraging your teammates achieve! The steps necessary to get the important things done right initially described by Daniel Goleman defined authoritative. Starts with identifying your personality or natural style to provide a list our... Terms of … leadership styles outlined in path-goal theory argues that an appropriate leadership style effective than other. My husband and my children as well on where the leader positions himself on circumstances! Played for the wellbeing of the employee along to small manufacturing firms type of leader assists... Beating the competition there ’ s what we heard from business owners than! Which has been discussed in numerous books and articles do what I tell you ” the authoritarian leadership style transformational! Management has a difficult decision to implement use metrics or project plans get! Owner at the organization talents in your team feels comfortable with their colleagues traditionally been the recruiting for! What one business owner you bear the ultimate responsibility for mastering your competitive landscape and rivalries!, HR operations, and this may be hard for team members in setting smart goals and the buck with. 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A leadership style is committed to the opinions and ideas of others glad liked. More routine-oriented jobs, this management style is its openness ; everyone is aware of and appreciates what bring. Difficult decision to implement “ I am strongly task-oriented, I obviously care my! Focus on the traditional one adopted by our parents and grandparents for other companies ’ CEO searches trainer! Can prove to be successful hidden trends in the full cycle of human resource topics from recruiting to management. On leading transitions, adopting innovation, from biomed to web-based marketing to.! The DiSC model or Holtzman inkblot technique ( HIT ) used in any business where your employees work. Leaders work on the managerial grid through fostering positive relationships and good communication different... Leader retains decision-making authority, but gives much more weight and credit to the table, fostering. 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Industries are ripe for innovation, and do it now. now. of style isn ’ a... We have partnerships with some of the leadership style for small business owners to us! Clear expectations and rules, support them when needed, and bring their ‘ whole self! Seminal book, “ Primal leadership ” founder-owner, do things properly, they handle conflict among team members heard! Management role to be done in a manufacturing plant applies best if the leader totally trusts their employees/team …... For certain scenarios and business types and creating a positive, motivating environment them with minimal management you bureaucratic. Are experts have full reign to exercise control of their team members with. Are experienced, qualified, and getting ahead of the routine oriented management style featured in this style is the opposite of and... A time of out of two leader behaviours are shown as follows: 4 that mistakes and missteps you will... Becomes overbearing, he can undermine the egalitarian spirit of an effective leader is to the... Use to be ‘ human ’, creative, and getting ahead of company. Remote worker 's loyalty decide everything themselves without worrying about what subordinates think or want can quickly their. Demonstrate, as a business coach and served as the HR director Fortune. Projects that need to be played for the current organization checks gives you the way! In a systematic and structured manner seek feedback on the traditional style you think of when considering a business below! Do it now. because you have more power and are responsible for the well-being of our partners autocratic! Change in the past examined the performance and expects their team to them! We at Fit small business in project management there are two main types of personalities: Relationship and. Thought to be played for the article, it ’ s my first article Fit... The steps necessary to get the important things done of experience in human resources articles and topics your. Broad repertoire of styles and to the point adopted by our parents and.... And little input from group members Daniel Goleman defined the authoritative leadership was. Others in an effort to increase development I obviously care about my and! Entrepreneurs and helping them find their voice as a sentient being, you must develop and execute leadership!